Privacy Policy

Who we are

Break Coffee Company (“Break Coffee Co.,” “we,” “us,” or “our”) operates this marketing website to help workplaces learn about our office coffee programs and franchise opportunities. Our corporate headquarters is located at Corporate Headquarters, 155 2nd Street, Jersey City NJ 07302.

This policy applies to information collected through this website. Separate sites or portals we link to—such as our franchise login, third-party storefronts, or partner directories—are governed by their own privacy practices.

Information we collect

Information you provide

When you submit a form on this site, we may collect:

• Name and work contact details (email address and phone number)
• Company name, office location or service area, and optional team size
• Your message or other details you choose to include
• Whether you agreed to receive communications from us

If you call us or email us directly using the contact information published on the site, we collect the information you choose to share in that conversation.

Information collected automatically

When you visit our site, we and our service providers may automatically receive:

• Device and browser type, operating system, and general location inferred from IP address
• Pages viewed, links clicked, referring URL, and approximate date and time of your visit
• Marketing attribution data—such as UTM campaign parameters, ad click identifiers (for example Google, Meta, or Microsoft click IDs), the first page you landed on, and an external referrer—stored in your browser’s local storage for up to 90 days so we can understand how visitors find us
• Standard server and security logs maintained by our hosting provider

Cookies and similar technologies

We use Google Tag Manager (container ID GTM-KW7RL93) to manage analytics and marketing tags. Tags loaded through Tag Manager may set cookies or use similar technologies on your device. We also use browser local storage for attribution, as described above.

You can control cookies through your browser settings. Blocking cookies may affect certain site features. Because Tag Manager can load third-party tools configured by our team, specific cookies may change over time.

How we use information

We use the information we collect to:

• Respond to trial requests, questions, and other inquiries
• Route your submission to the appropriate local territory or franchise team
• Call, text, or email you about your request when you have given consent
• Operate, secure, and improve our website and marketing
• Measure campaign performance and understand which pages are useful to visitors
• Comply with law and enforce our agreements

How we share information

We do not sell your personal information. We may share information with:

• Service providers that help us host the site, deliver form submissions, route leads, and run analytics or advertising measurement (including cloud hosting and Google Tag Manager partners)
• Break Coffee Co. personnel and franchisees who need the information to follow up on a request in their territory
• Professional advisors or authorities when required by law, to protect our rights, or in connection with a business transaction such as a merger or asset sale

Service providers are authorized to use information only as needed to perform services for us.

Marketing and communications

Our lead forms may allow you to opt in to receive communications from us by phone, SMS/MMS text message, or email. Consent to receive marketing communications is not required to submit a form, request information, or receive our services. If you choose to opt in to SMS communications, message frequency may vary and message and data rates may apply.

You can opt out of promotional emails by using the unsubscribe link in a message or by contacting us. You can opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us directly. We may still send transactional or service-related messages regarding an active inquiry, requested services, or an existing customer relationship.

Data retention

We keep form submissions and related correspondence for as long as needed to respond, maintain business records, and meet legal obligations. Attribution data in local storage expires after approximately 90 days. Server logs are retained for a limited period consistent with security and operations needs.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No website or internet transmission is completely secure, so we cannot guarantee absolute security.

Your choices and privacy rights

Depending on where you live, you may have rights to:

• Request access to personal information we hold about you
• Request correction or deletion of certain information
• Opt out of certain targeted advertising or sales of personal information (we do not sell personal information)
• Limit use of sensitive personal information where applicable law provides that right

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended. To exercise rights, email admin@breakcoffeeco.com with “Privacy Request” in the subject line and enough detail for us to verify your request. We will not discriminate against you for exercising privacy rights.

Many browsers send “Do Not Track” signals. Because there is no uniform industry standard, we do not currently respond to those signals.

Children

This site is intended for business audiences and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

Third-party links

Our site links to external resources such as franchise directories, login portals, and partner storefronts. Those sites have their own privacy policies, and we are not responsible for their practices.

Changes to this policy

We may update this policy from time to time. The “Effective” date at the top will change when we do. Material changes may also be noted on this page. Continued use of the site after an update means you accept the revised policy.

Contact us

Questions about this policy or our privacy practices:

Break Coffee Company
Corporate Headquarters
155 2nd Street
Jersey City NJ 07302
Email: admin@breakcoffeeco.com
Phone: 866-977-3776